FAQs

General

When will my order ship?
Orders are processed Monday through Friday, excluding major holidays, and are shipped 2-4 business days from when the order is placed. Delivery times will vary based on shipping address and shipping method chosen.

Where can I buy your products?

We currently only sell online and in some local markets.

Can I pick up my order and not pay for shipping?
Yes!!! You can enter code, "LOCALPICKUP" at checkout and you are able to by pass shipping costs.  You are, however, now responsible to actually pick up your products.

 

Copper Mugs 

Are your mugs Solid Copper or Lined?
Any copper mug on our site will be genuine REAL COPPER MUGS, handcrafted from solid copper. We do not use tin or lining of any kind.

Are your mugs lacquered or coated?
Yes, we place a thin layer of lacquer on the outside of the mug to protect it’s shine longer.

Will my Copper Mugs Tarnish?
Yes, real copper does tarnish over time. Some love the beauty that comes with the age and natural patina of copper. If not, the mugs can be shined to look the way they did the day you bought them.

How do I clean my Copper Mugs?
Cleaning is simple. Hand wash ONLY with warm water, soap and a soft sponge/cloth. We recommend you thoroughly dry your pieces after use as excess moisture can cause the pieces to tarnish faster. If you wish to polish your mugs, there are many copper polishing solutions available on the market or at your local store. Many cleaning methods are available online for cleaning copper.